Frequently asked questions
Where is the gym located?
On the first floor of 2323 Crossroads Road - Suite 150.
Who is allowed to join?
What are the gym hours?
How do I become a member?
Sign up here electronically. Please note: memberships are not active until a payment method is added on Mindbody.
Contracts?
All agreements are month to month - no contracts. We just need 10 days’ notice before the end of payment cycle to stop the auto deductions.
How do I cancel?
Please email us at highcrossingfitness@kinemafitness.com to receive a cancellation form.
What is the membership rate?
The membership rate is $35 for IA Management tenants, $40 for the public, and we have a special corproate rate of $30 per month if your employer meets one of the following stipulations:
Can I workout for just the day?
All new visitors receive their first gym visit complimentary. From there, day passes are available for $10 per day and open to tenants and non-tenants. You will need to purchase online and/or fill out a waiver at the gym prior to using your pass.
How do I pay?
Kinema will need to have a credit card on file via Mindbody.
What is included with my membership?
Access to the fitness center, locker rooms, towel service, toiletries and group exercise studio. Also included is participation in unlimited group fitness classes, wellness programs, competitions and challenges. All members will receive a one free personal training session & fitness assessment.
What is not included in my membership?
After your first free personal training session, if you choose to purchase a package of sessions these will be charged per session. Learn about K360 Personal Training here. For additional information, please speak with our staff or email us.
How do I access the gym?
Once you join, Kinema will activate your building badge card to give you access to the gym. If you do not have a badge, please request one. *You must send your badge ID number/FOB to highcrossingfitness@kinemafitness.com to have your badge activated.
Do I need to bring my own towel?
No, towel service is complimentary.
Are day use lockers available?
Can I bring my child with me to the gym?
No persons under the age of 18 are permitted in the fitness center at any time. If your child is over the age of 18, they will need to use a guest pass and fill out a waiver.